Controls Are Stuck

Here's what to check if your controls are stuck on your wood stove:

  • Is the stove new? (Has it been used?)

  • Which control is sticking?

  • New stoves may have stiff controls until breaking in.

  • If this is an older stove (having been in use for a while) has the stove been cleaned recently? 
    Ash can build up in the bypass chamber of the stove, causing the control to be hard to move.

If you still experience issues, contact us at (800) 245-6489 or by email.