Shipping Policy

Most orders are shipped within 2 business days, if placed before 2:00 pm EST.
If we can ship sooner, we will. Fast shipping is important to us, because it is important to you.
Expedited orders in Canada must be placed before 12:00 PM EST
See below for info. on Expedited Orders.
NOTE: Free Shipping does NOT apply to Hawaii. Please call (800) 516-3636 for orders to HI.

Please Note: The item price includes Shipping, Packaging and Handling -
Please keep in mind that we are a small U.S. company, and while we try to keep costs as low as possible, Packaging and Handling covers the cost of shipping the item, as well as packaging materials, labor, warehouse space, etc.
We are constantly negotiating and working on faster shipping methods – our shipping is faster than ever.

Orders (and shipping costs) are the same price whether you order online or call in your order.

Please Note: Shipping will arrive via UPS or FedEx, whichever services your area.*  You will receive tracking info. to your email address when the order ships.

We need a street address for delivery; if this is different than your billing address, please enter the shipping address in the "Shipping Information" area of the checkout screen.
These orders cannot be sent to a PO Box, if one is used the order will be canceled and must be resubmitted with a street address.

• 1 lb. or less orders will ship U.S. Mail (unless you choose Next Day or Second Day shipping).
Please note that policies listed here and throughout our web site are subject to change without notice.
Expedited Deliveries
USA - Expedited orders need to be placed before 3:00 pm EST in order to be processed that day.
UPS 2nd Day Air is 2-3 business days. Delivery occurs by the 3rd business day per policy. See ups.com for more information
UPS Next Day Air delivers the next business day. See ups.com for more information.

Canadian Customers: Canadian orders ship FedEx. Please see www.fedex.com/ca_english/ or www.fedex.com/ca_french for information on shipping, including shipping times for expedited shipping.
Expedited orders in Canada must be placed before 12:00 PM EST in order to be processed that day.  Although our Expedited Shipping is FedEx’s fastest shipping method, we cannot guarantee delivery times. Delivery times vary depending on many factors including weather, your location, etc.
However, in every case possible, we will ship the package ASAP from our Pickering ON warehouse, via FedEx expedited delivery. If you have any issue with shipping, including the shipping time, please contact FedEx.