After the Sale


After the Sale...

Below are some helpful support tips that should answer any questions you may have -

  • Videos - Where applicable, many of the parts pages in our store have videos that demonstrate how to replace them on your stove - or Click Here to view our youtube channel and check out the entire maintenance video playlist for your stove model.
  • Need Parts? Click the Parts links at the top of any page on this site to find parts for your stove model.
  • Have an issue that needs Troubleshooting?
  • Misplace (or never receive) your owner's manual?
  • Need to contact us? Contact info is located in the footer of any page on this site. Parts Sales (only): (800) 516-3636 / Tech Support: (800) 245-6489 / / Francais (844) 411-2654 /
  • Stay in touch - Please visit the footer of any page on our site to sign up for our (occasional) newsletter.


Remember to check out our vast Support Page for videos, manuals, FAQ's, and LOTS of other great information, including specific Troubleshooting tips and information for your particular stove model.