Pellet Stoves

  • 10 Possible Reasons Your Stove is Burning Dirty

    Do any of these phrases sound familiar with your pellet stove? My Stove is Burning Dirty. My Stove is Sooting. My Exhaust is Smoking Heavily. If so, check out this article on troubleshooting these issues. Let's get started! Bad pellets, wet or old pellets, or pellets which have been ...
  • Ash Removal and Disposal (Cleaning)

    Following is an EXAMPLE from one of our manuals regarding basic cleaning & ash removal that comes along with a pellet stove. Consult your particular owner's manual, and check out the YouTube Playlist for your stove, for particular instructions for your model. **Always follow local codes. Re...
  • Check Your Pellet Stove with the Dry Run Functional Test

    To check your stove's function, plug the stove in and switch it on (with no fuel in the hopper). If there are no lights on the Control Board, check the fuse located on the back of the circuit board. If the stove does start running, the exhaust blower and the auger system sh...
  • Choosing A Location

    In selecting a location for your pellet unit, keep the following in mind: The pellet vent pipe and outside air kits both need to reach outside the structure, so locating the unit on an exterior (outside) wall will allow the least complicated installation to be used. The unit cannot be v...
  • Control Board - Diagnostic Test Mode

    Our pellet stoves built from 2004 to present have a diagnostic test mode built into the circuit board.  This can be used to test the individual electrical components of the unit, to be sure you're ordering the correct part, for example. NOTE: This is for t...
  • Control Board E-Codes and How to Handle Them

    'E-Codes' can show up in the windows of your pellet stove's Control Board, indicating that some error has occurred with your stove. Here's how to handle them. E-1 (Vacuum Loss) Pellet stoves require a clean "un-resisted" flow of combust...
  • Control Board Wiring

    UPDATE: England's Stove Works pellet stoves are always improving, and this includes the Control Boards for the pellet stoves. After all, the control board is the 'brain' of the stove! Beginning in 2020, pellet stoves with the side-mount...
  • Electrical Troubleshooting

    Here are some tips for troubleshooting any electrical issues with your pellet stove: Blown Fuses The unit has a 6 amp 125 volt fuse located on the control board which protects the unit from most power spikes (Fuse Location) England's stove works does strongly recommend t...
  • Fuel Feed Related Problems

    Some of England's Stove Works pellet units use a two auger feed system. This system feeds the fuel though at a rate determined by the control board settings. The upper auger (located at the bottom of the hopper) runs intermittently. The lower auger (which brings the pellets f...
  • Gasket Maintenance

    One of the biggest keys to getting peak performance from your pellet unit is gasket maintenance. Our pellet units are designed to pull combustion air in through the fire and eject the exhaust out through the vent pipe. The gaskets which seal around the window, the door, the ash pan, and...
  • Installation Information

    Need Help Choosing A Location? Select Your Installation Type from the List Below. Even though this article concerns Pellet Stove installation, wood stove installation shares many of the same principles. See the Wood Stove section in this FAQ/Help Site, and download your latest owner's manual fo...
  • Outside Air Intake

    England's Stove Works recommends professional installation of our hearth products. Outside air intake is mandatory for all England's stove works freestanding pellet units to overcome the effects of negative pressure inside of the structure it is being installed in.  Newer h...
  • Pellet Stove Operation Tips

    Loading Fuel (Cold Stove) Note: These units are designed to burn hardwood pellets. Use of other fuels is  not recommended, and could void your warranty. See owner's manual. Open the hopper lid, and pour in the desired...
  • A great idea: On/Off and High/Low thermostat modes

    Some of our pellet (and multi-fuel) models will operate the thermostat in 'On/Off' mode, as well as 'High/Low' operation. Click Here for a sheet that explains the two modes. PLEASE NOTE that the sheet lists specific models, but some newer models can also operate with a thermostat. See your stov...
  • PU-CB04 Wiring Chart

    These are the original instructions for our PU-CB04 pellet stove control board. Your stove may have a different board or generation of this board; check out your stove model's owner's manual for the latest wiring chart information. The PU-CB04 digital control board's wire con...
  • PU-CB240-06 wiring chart

    These are the original instructions for our PU-CB240-06 pellet stove control board. Your stove may have a different board or generation of this board; check out your stove model's owner's manual for the latest wiring chart information. The PU-CB240-06 digital control board's ...
  • PU-CB93 Wiring Chart

    These are the original instructions for our PU-CB93 pellet stove control board (stoves manufactured prior to 1998). Your stove may have a different board or generation of this board; check out your stove model's owner's manual for the latest wiring chart information. The PU-C...
  • PU-CB98 Wiring Chart

    These are the original instructions for our PU-CB98 pellet stove control board. Your stove may have a different board or generation of this board; check out your stove model's owner's manual for the latest wiring chart information. The PU-CB98 digital control board's wire con...
  • Are hopper extensions safe to use with my pellet stove?

    England's Stove Works, Inc. does NOT currently design its stoves (pellet or multi-fuel or otherwise) for use with hopper extensions. The use of any third-party extensions will not only void your warranty, but is potentially unsafe, as proper airflow and seals must be maintained.
  • Can I install my pellet stove near a central furnace or cold air return?

    A note on cold air returns and central furnaces... Some homes, including the modern, air-tight homes that are well-insulated, create a negative draft that could cause smoke to be released from your unit, especially if it is too close to your home’s central furnace.  If you install ...
  • Can I see a list of vent termination clearance requirements for pellet stoves?

    When installing a pellet (or multi-fuel) stove, plan and prepare for proper termination of your vent (chimney/exhaust) system. See your vent pipe owner's manual and your stove model's owner's manual, follow all local codes, and refer to this diagram: Click Here for a diagram and list of...
  • Tell me more about pellet and multi-fuel vent pipe

    In addition to choosing the best stove for your home, you will also want to invest in the best pipe that will provide years of service. Click Here for information on our popular Through-the-Wall vent kit. Click Here if you would like to see our entire online store page for multi-f...
  • What do I need to know about connecting a pellet unit to outside air?

    Outside air installation is mandatory for our pellet units to operate properly. These units have been designed and tested with this type connection, because so many homes are airtight and there is not adequate combustion air available from inside the home. The air intake pipe is lo...